Kerala PSC INSTRUCTOR IN SECRETARIAL PRACTICE AND BUSINESS CORRESPONDENCE Full Syllabus

INSTRUCTOR IN SECRETARIAL PRACTICE AND BUSINESS CORRESPONDENCE 

TECHNICAL EDUCATION DEPARTMENT CATEGORY No 631/14,632/14 

PART I 

MODULE – I OFFICE SECRETARY Meaning and definition – Qualifications – Duties and Functions – Telephoning –Telephone etiquettes – Communication – Tour Plan Preparation – Meeting – Agenda, Minutes, Reports – Front Office Management 

MODULE – II FUNCTIONS OF MANAGEMENT Planning, Organizing, Directing, Staffing, Controlling, Reporting and Budgeting 

MODULE – III OFFICE SYSTEMS AND PROCEDURES Office Systems – Meaning – Importance – Types – Procedures – Layout of Office – Office Forms – Drafting – Advantages and Disadvantages of office forms – Paperless office. 

MODULE – IV FILING AND INDEXING Filing – Meaning and definition – Importance – Essentials of good filing systems – Classification of records of filing – Methods of classification – Methods of filing –Indexing – Definition – Signature – Objects - Essentials of good indexing – Types of Indexing 

MODULE – V OFFICE MECHANIZATION Office Machines – Merits and Demerits – Different Machines – Computer – Advantages and disadvantages – Basic Computer Application – Formatting – M.S. Excel – Power Point. 

MODULE – VI COMMUNICATION Meaning – Importance – Principles – Qualities – Classification of Communication – Direct and Indirect – Upward, Downward, Horizontal, Formal, Informal – Written and Oral 

MODULE – VII BUSINESS CORRESPONDENCE Meaning – Qualities of good Business Letter – structure of a Business letter – Types of letter – Business Letter – Official Letter – Demy Official Letter – personal Letter – Letter to the editor – Banking Letter – Insurance Letter (10 Marks) 

MODULE – VIII MODERN COMMUNICATION SYSTEMS Internet – Email – Social Networking - Electronic Media 
PART II: GENERAL KNOWLEDGE, CURRENT AFFAIRS & RENAISSANCE IN KERALA
Salient Features of Indian Constitution
Salient features of the Constitution - Preamble- Its significance and its place in the interpretation of the Constitution.
Fundamental Rights - Directive Principles of State Policy - Relation between Fundamental Rights and Directive Principles - Fundamental Duties.
Executive - Legislature - Judiciary - Both at Union and State Level. - Other
Constitutional Authorities.
Centre-State Relations - Legislative - Administrative and Financial. Services under the Union and the States.
Emergency Provisions.
Amendment Provisions of the Constitution.

Social Welfare Legislations and Programmes
Social Service Legislations like Right to Information Act, Prevention of atrocities against Women & Children, Food Security Act, Environmental Acts etc. and Social Welfare Programmes like Employment Guarantee Programme, Organ and Blood Donation etc.
RENAISSANCE IN KERALA
Towards A New Society
Introduction to English education - various missionary organisations and their functioning- founding of educational institutions, factories.printing press etc. Efforts To Reform The Society
(A) Socio-Religious reform Movements
SNDP Yogam, Nair Service Society, Yogakshema Sabha, Sadhu Jana Paripalana Sangham, Vaala Samudaya Parishkarani Sabha, Samathwa Samajam, Islam Dharma Paripalana Sangham, Prathyaksha Raksha Daiva Sabha, Sahodara Prasthanam etc.
(B) Struggles and Social Revolts
Upper cloth revolts.Channar agitation, Vaikom Sathyagraha, Guruvayoor Sathyagraha, Paliyam Sathyagraha. Kuttamkulam Sathyagraha, Temple Entry Proclamation, Temple Entry Act .Malyalee Memorial, Ezhava Memorial etc.
Malabar riots, Civil Disobedience Movement, Abstention movement etc.
Role Of Press In Renaissance
Malayalee, Swadeshabhimani, Vivekodayam, Mithavadi, Swaraj, Malayala Manorama, Bhashaposhini, Mathnubhoomi, Kerala Kaumudi, Samadarsi, Kesari, AI-Ameen, Prabhatham, Yukthivadi, etc
Awakening Through Literature
Novel, Drama, Poetry, Purogamana Sahithya Prasthanam, Nataka Prashtanam, Library movement etc
Women And Social Change
Parvathi Nenmenimangalam, Arya Pallam, A V Kuttimalu Amma, Lalitha Prabhu.Akkamma Cheriyan, Anna Chandi, Lalithambika Antharjanam and others
Leaders Of Renaissance
Thycaud Ayya Vaikundar, Sree Narayana Guru, Ayyan Kali.Chattampi Swamikal, Brahmananda Sivayogi, Vagbhadananda, Poikayil Yohannan(Kumara Guru) Dr Palpu, Palakkunnath Abraham Malpan, Mampuram Thangal, Sahodaran Ayyappan, Pandit K P Karuppan, Pampadi John Joseph, Mannathu Padmanabhan, V T Bhattathirippad, Vakkom Abdul Khadar Maulavi, Makthi Thangal, Blessed Elias Kuriakose Chaavra, Barrister G P Pillai, TK Madhavan, Moorkoth Kumaran, C. Krishnan, K P Kesava Menon, Dr.Ayyathan Gopalan, C V Kunjuraman, Kuroor Neelakantan Namboothiripad, Velukkutty Arayan, K P Vellon, P K Chathan Master, K Kelappan, P. Krishna Pillai, A K Gopalan, T R Krishnaswami Iyer, C Kesavan. Swami Ananda Theerthan , M C Joseph, Kuttippuzha Krishnapillai and others
Literary Figures
Kodungallur Kunhikkuttan Thampuran, KeralaVarma Valiyakoyi Thampuran, Kandathil Varghese Mappila. Kumaran Asan, Vallathol Narayana Menon, Ulloor S Parameswara Iyer, G Sankara Kurup, Changampuzha Krishna Pillai, Chandu Menon, Vaikom Muhammad Basheer. Kesav Dev, Thakazhi Sivasankara Pillai, Ponkunnam Varky, S K Pottakkad and others
GENERAL KNOWLEDGE AND CURRENT AFFAIRS
General Knowledge and Current Affairs
NOTE: - It may be noted that apart from the topics detailed above, questions from other topics prescribed for the educational qualification of the post may also appear in the question paper. There is no undertaking that all the topics above may be covered in the question paper.